When we can interact positively with others, we can do more together.
At some point in our life, all of us will have an instance where our interaction with other people, that interaction, well, stinks. It might happen more than once and that is understandable. It can be hard to interact with people! Sometimes we don't do things right. We miss cues in their body language or tone, or words that we should have seen. We might not fully grasp the implications of a situation. We respond incorrectly or with uncontrolled emotions. All of these can lead to an unpleasant interaction.
Whether it is online, or in real life, we can do better but only if we try. We have to start somewhere.
While simple in words, this useful approach to situations involving interactions we find ourselves in can be helpful to remember:
Observe, Understand, Respond Effectively